Credit Only - No Stock Change

The customer and G/L are credited. No goods move. On-hand inventory is unaffected.

Use this option when:

• You made a pricing error, applied a discount after the fact, or are issuing a goodwill gesture, and no goods are involved
• You issued a duplicate invoice, or invoiced the wrong customer or amount, and need to reverse it with no goods moving
• A customer complains about a service issue unrelated to any specific item (a late delivery, for example) and you're issuing a credit with no item impact at all

Credit Only - No Stock Change: verified by testing. The customer and G/L side posts the full credit, and on-hand inventory is unchanged before and after. This option works exactly as intended.